Privacy Policy
Effective Date: 01.03.2025
Welcome to the website of Your Scalp (hereafter referred to as “Clinic”, “we”, “us”), operated by Sebastian Pawlak. We care about your privacy and want to ensure you understand how we collect, process, and store your personal data. Please read this Privacy Policy carefully to understand how we handle your data.
Company Name: Your Scalp
Owner: Sebastian Pawlak
Website: yourscalp.co.uk
Address: 44 S Molton St, London W1K 5RT
Contact Email: contact@yourscalp.co.uk
Phone Number: (+44) 757 873 79 77
1. What personal data do we collect?
We collect personal data that is necessary for providing our services and ensuring that you have a safe and convenient experience on our website.
A. Data collected during registration and placing orders:
First name and last name
Email address
Phone number
Billing and/or shipping address (if purchasing services online)
Payment details (processed via the Stripe payment gateway, including Klarna as a payment option)
B. Data collected through the contact form:
First name and last name
Email address
Phone number
Message content
Attachments (e.g., photos from the client)
C. Data collected automatically:
IP address
Browser type
Device type
Date and time of visit
Information about your activity on the website (e.g., clicks, time spent on the site)
2. Why do we collect your personal data?
We process your personal data for the following purposes:
Providing scalp micropigmentation services.
Processing payments via payment gateways, including Stripe and Klarna.
Handling inquiries sent via the contact form.
Maintaining communication with clients for order fulfillment, responding to inquiries, and providing information about services.
Optimizing our website and analyzing traffic data.
Complying with legal obligations related to transactions.
3. How long do we keep your data?
We retain your personal data for the entire duration of our business operations, unless required by law to keep it for a longer period.
4. Sharing your personal data
Your personal data may be shared with the following categories of recipients:
Payment services (e.g., Stripe and Klarna) – Payments for our services are processed through external payment providers. Klarna is available as a payment option through the Stripe system.
Hosting service providers – External hosting providers who store data on our servers.
Third-party companies providing customer service and technical support – They may have access to certain data to improve service quality.
Your data will not be sold or shared with third parties for marketing purposes.
5. Your rights
You have the right to:
Access your personal data.
Rectify inaccurate or incomplete personal data.
Request the deletion of your data (“right to be forgotten”) if it is no longer needed for the purposes it was collected.
Restrict the processing of your data if you dispute its accuracy or object to its processing.
Receive your data in a portable format and transfer it to another data controller.
File a complaint with a supervisory authority if you believe your data is being processed unlawfully.
To exercise your rights, contact us at: contact@yourscalp.co.uk.
6. Cookies
Our website uses cookies to improve your user experience, personalize content, and analyze traffic. You can manage your cookie settings in your browser. By using our website, you consent to the use of cookies in accordance with our policy.
For more information on cookies, please refer to our Cookie Policy.
7. Data security
We take all necessary precautions to protect your personal data from unauthorized access, modification, disclosure, or destruction. We implement appropriate technical and organizational measures to ensure the security of your personal data.
8. Plugins and third-party services
We use various plugins and services that have their own privacy policies. Upon client request, we can provide the names of the plugins and services that process personal data.
9. Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy. Any changes will be posted on this page, and the effective date of the updated policy will be visible at the beginning of the document.
If you have any questions or concerns about our Privacy Policy, please contact us at: contact@yourscalp.co.uk.