Terms and Conditions
Effective Date: 01.03.2025
Welcome to the website of Your Scalp (hereinafter referred to as the “Clinic”, “we”, “us”), operated by Sebastian Pawlak. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before using our services.
Company Name: Your Scalp
Owner: Sebastian Pawlak
Website: yourscalp.co.uk
Address: 44 S Molton St, London W1K 5RT
Contact Email: contact@yourscalp.co.uk
Phone Number: (+44) 757 873 79 77
1. Services Offered
We offer scalp micropigmentation services aimed at improving the appearance of thinning or balding areas of the scalp.
Service Details:
Scalp Micropigmentation is a non-surgical cosmetic procedure where we apply natural pigments to the scalp to create the appearance of fuller, thicker hair.
Booking: All appointments for treatments must be booked through the contact form on our website, by phone, via WhatsApp, or by email.
Service Availability:
Services are provided at our clinic located at 44 S Molton St, London W1K 5RT.
We reserve the right to refuse the service if we believe it is not suitable for a particular case.
2. Payments
Payments for our services can be made in the following ways:
Payments In-Person:
Pay Per Session – Pay after each visit.
Pay in Full – One-time payment before treatment.
Website Payments:
Monthly Payments with Klarna – Spread the cost into manageable installments.
Payments are processed through the secure Stripe payment gateway, and Klarna offers the option to pay in installments.
Refunds and Cancellations:
Payments are non-refundable after the service has been performed.
If the appointment is canceled within 24 hours of the scheduled time, a cancellation fee may apply.
Clients may reschedule their appointment with at least 48 hours’ notice.
3. Booking and Appointments
Booking Process: By booking an appointment through our website, by phone, via WhatsApp, or email, you accept these Terms and Conditions.
Rescheduling or Cancelling Appointments:
You may reschedule your appointment with at least 48 hours’ notice without any charges.
Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee.
No-Show Policy: If you fail to attend your appointment without prior notice, we reserve the right to charge a no-show fee.
4. Customer Responsibilities
Accuracy of Information: Clients must provide accurate and complete information when booking their appointment, including personal details and medical history that may be relevant to the treatment.
Medical Contraindications: Clients are responsible for informing us of any health conditions or medications that may affect the suitability of the treatment.
Consent: By booking an appointment, you consent to the scalp micropigmentation treatment and accept the associated risks.
5. Data Collection and Privacy
We collect personal data in accordance with our Privacy Policy. This includes information you provide when booking an appointment, through the contact form, and payment details. We process your data securely and in compliance with applicable data protection laws.
For more information, please refer to our Privacy Policy.
6. Liability
No Guarantee of Results: While we strive to achieve the best possible results, outcomes may vary depending on the individual, and we do not guarantee specific results.
Medical Advice: Our services are cosmetic in nature and do not constitute medical advice. We recommend consulting with a doctor before undergoing any cosmetic procedure.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, and design, is the property of Your Scalp and is protected by copyright and intellectual property laws. You may not copy, modify, distribute, or use any part of this website for commercial purposes without our express consent.
8. Third-Party Services
Our website uses third-party services, such as payment gateways (Stripe, Klarna) and hosting providers. These services have their own privacy policies and terms of use, which you should review before using their services. We are not responsible for the actions of these third parties.
Upon request, we can provide the names of third-party services that process personal data.
9. Changes to Terms and Conditions
We reserve the right to change these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date of the updated Terms will be visible at the beginning of the document. By continuing to use our services after changes have been made, you accept the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be resolved by the courts of the United Kingdom.
11. Contact Us
If you have any questions or concerns regarding our Terms and Conditions, please contact us at:
Email: contact@yourscalp.co.uk
Phone: (+44) 757 873 79 77
WhatsApp: You can also contact us via WhatsApp at the same number.